Manage Your Hotel With Ease

Managing your B&B, Motel, Lodge or Hotel should be as easy as 1-2-3. Checking in and out guests, handling housekeeping, issuing billing and tracking revenues and expenses. We made that quick and easy and added lots of other features to help you gain peace of mind over your property. Best of all, with Hotel iDesk no need to worry about costly installs or problems if your computer goes down.

features

Great Features

Cloud Secure

Hotel iDesk is cloud-based providing the ease-of-use of an internet browser without the hassles of software installs or upgrades. Best of all it is highly secured with constant data backup.

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Easy Reservation Management

Handling reservations is quick and easy with Hotel iDesk from booking guest or group reservations, checking them in, managing transactions and checking-out.

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Know your Guests

Hotel iDesk keeps a record of past guests reservations and transactions to help you to build strong relationships and loyalty through targeted marketing and customer care.

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Schedule Maintenance

With Hotel iDesk you can schedule housekeeping by assigning cleaners to specific hotel rooms, track maintenance work conducted such as plumbing, electrical work, capture work order payments made to vendors and take bad rooms quickly out of inventory.

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Painless Accounting

Posting fees, charges, payments, advance deposits and refunds to guest folios is simple and straightforward. Accept credit cards with our customized integration. All transactions are automatically calculated providing up-to-date guest balances, payments due and hotel revenue.

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360 Degree View

Hotel iDesk comes bundled with a wealth of reports,statistics and reporting tools. Gain insight on which are your busiest months, the origin of your guests (travel agent, walk-in,etc.), type of guests attracted to your hotel (business, tourist, conference etc) etc.

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Feature List

Fast & Awesome Interface

  • Rooms
    Setup your hotel by adding rooms by number, location, category (Single, double, etc.), amenities (A/C, telephone, fridge, safe deposit box, etc.), maximum number of adults and children.
  • Rates
    Create flexible rate plans for each room category by setting up standard rack rates, seasonal rates, group rates and discounted rates.
  • Fees & Charges
    Select the fees you want to use in your hotel from a list of over 40 preset individual charges on in-room entertainment, minibar services, telephone, food and beverage,laundry and business center.
  • Taxes
    Input all State or Federal government taxes that will be added on to guest charges.
  • Users
    Setup the users that will be using your Hotel iDesk such as Frontdesk, Accounting, Admin staff and passwords they will use to login to your hotel management system.
  • Groups
    Manage reservations of large or small groups for events such as conferences or retreats by allocating room blocks, specifying group room rates, handling member bookings and configuring guest or group billing.
  • Customer History
    Access Guest/Group directory to book returning guests/groups or to view all the reservations they have made and charge history.
  • Calendar
    View a calendar of new arrivals, in-house guests and departures for efficient frontdesk handling
  • Room View
    Instantly get a graphical snapshot to see which rooms in your property are occupied or vacant.
  • Reservation Search
    Quickly find past reservations made by date, guest and room type.
  • Schedule
    Create a daily task schedule by assigning rooms to housekeeping staff and recording clean time and duties performed room-by-room.
  • Maintenance
    Track room maintenance such as Carpentry, electrical, painting, plumbing or masonry work, vendors/suppliers used and invoices issued for payment.
  • Out-of-Order Rooms
    When rooms are unavailable for reservation due to room maintenance or upgrades set them as out-of-order in the hotel's room inventory.
  • Room History
    Get a detailed history of each room including past guest occupants, housekeeping schedules, and maintenance work orders issued.
  • Guest Billing
    Post all relevant fees, charges, payments, advance deposits and refunds to a guest or group folio and view it at any point in time.
  • Advance Deposits
    Track advance deposits received for guest or group reservations whether by cash, check, wire transfer or credit card easily.
  • Night Audit
    Bulk process nightly room charges for all guests staying over night, flag no-shows and adjust any late and non-departures.
  • Transaction Log
    List all transactions made within a hotel for a specific business date. Audit information such as invoice #, post time, which staff posted it and which account it applies to perform fast account reconciliation.
  • Manager's Report
    The Daily Manager's report summarizes the number of reservations, guests, hotel occupancy and transactions by type made on a daily, month-to-date and year-to-date basis.
  • House Reports
    View reports on guest arrivals, guest departures, room stays, housekeeping and guest accoount balances for a specific time period.
  • Statistics
    Constantly monitor your hotel's performance through statistics and charts. Analyze reservations booked, nights spent by guests, revenue, and occupancy on a month-to-month and year-to-year basis by room category, booking source, market code, guest gender and guest age group among other criteria.

Screenshots

Hotel iDesk Preview

Pricing

Our Pricing Plan

Free

  • 25 Reservations/mo
  • 1 GB Storage
  • Single User
  • Minimal Features
  • Booking Engine ($25 setup)
  • Credit Card Processing ($35 setup)
  • Channel Manager ($19/mo)
  • Daily Backup
  • Email Support
$0/mo

Standard

  • 500 Reservations/mo
  • 10 GB Hosting
  • 3 Users
  • Admin Control Panel
  • Free Booking Engine
  • Credit Card Processing ($35 setup)
  • Channel Manager ($19/mo)
  • Daily Backup
  • Email Support
$19 /mo

Pro

  • Unlimited Reservations
  • 50 GB Storage
  • Unlimited Users
  • Admin Control Panel & Extra Reports
  • Free Booking Engine
  • Free Credit Card Processing
  • Free Channel Manager
  • Daily Backup
  • Phone Support
$99 /mo




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