Hotel iDesk is cloud-based providing the ease-of-use of an internet browser without the hassles of software installs or upgrades. Best of all it is highly secured with constant data backup.
Handling reservations is quick and easy with Hotel iDesk from booking guest or group reservations, checking them in, managing transactions and checking-out.
Hotel iDesk keeps a record of past guests reservations and transactions to help you to build strong relationships and loyalty through targeted marketing and customer care.
With Hotel iDesk you can schedule housekeeping by assigning cleaners to specific hotel rooms, track maintenance work conducted such as plumbing, electrical work, capture work order payments made to vendors and take bad rooms quickly out of inventory.
Posting fees, charges, payments, advance deposits and refunds to guest folios is simple and straightforward. Accept credit cards with our customized integration. All transactions are automatically calculated providing up-to-date guest balances, payments due and hotel revenue.
Hotel iDesk comes bundled with a wealth of reports,statistics and reporting tools. Gain insight on which are your busiest months, the origin of your guests (travel agent, walk-in,etc.), type of guests attracted to your hotel (business, tourist, conference etc) etc.